Sol Casino FAQ
Sol Casino gamblers can quickly find answers to the most common questions on this page and solve the most common problems without having to contact support.
Registration and Account
How to register an account on the Sol Casino platform?
To register a new account:
- Click the Sign-Up.
- Enter your email, password, country, and currency.
- Optionally, use a Telegram or Google account to register.
Why can’t I change my account country and currency?
These options are key during registration. You cannot change them yourself. To configure new settings, contact Sol Casino support, which is available around the clock 7 days a week.
How many casino accounts can one gambler from Australia register?
Each gambler has the right to register only one account. Registering new accounts for bonuses or promo offers will be considered bonus hunting. In this case, each account will be blocked and the funds frozen.
Deposits & Withdrawals
Where can I find a list of available methods for depositing and withdrawing?
All available payment methods on the website for Australian gamblers are located in the Deposit section of Sol Casino. You need to be a registered user to access the info about the minimum and maximum deposit limits. Methods for these transactions may differ, so carefully select the appropriate payment systems.
What are the main conditions for withdrawal?
The main condition for withdrawing funds is account verification. To do this, upload photos of your passport, license, or official government-issued ID card and 1 photo of you holding one of these documents.
How quickly will money be credited to my casino account?
On average, transaction time at Sol Casino is up to 1 minute, provided there are no problems on the payment system side. The fastest methods are cryptocurrencies, while standard fiat systems may be slightly slower.
What games are available on the Sol Casino website?
The platform provides access to the most popular game categories: slot machines, table games, live casinos, and instant games. All of them are divided into specific sections for easy navigation.
What is demo mode?
Demo mode is a free version of the game for evaluation and testing. Real money and bonuses cannot be used in this mode. Also, the balance in the demo version is unrelated to the main Sol Casino account balance.
Can I play casino games on my mobile device?
A special application is available for playing on Android and iOS smartphones or tablets. For Android smartphones or tablets, you need to download the APK file. For iOS, an official application is available in the App Store.
How can I claim a Sol Casino bonus?
All offers are located in the Bonuses and Promotions deposits. To activate, you must make a minimum deposit or fulfil certain activation requirements, which are described in the Bonus Terms and Conditions at Sol Casino.
What does the wagering condition mean?
Wager is the main aspect of every bonus. This indicator shows how many bets gamblers from Australia need to place to be able to withdraw money. The average wagering rate on the site is 40.
How to receive personal bonuses?
Personal bonuses can be received via email or phone number. If you did not activate this option during registration, go to the “My subscriptions” section in the account menu, which will enable you to receive promotion letters and offers.
Safety and Responsible Gaming
Is Sol Casino legal in Australia?
Yes. Sol Casino is legal and available in Australia and beyond. Legality is guaranteed by the Curaçao Gaming Control Board. All games on the site are also certified and regularly tested.
Can I delete my personal Sol Casino account?
Yes. If you want to stop gambling or feel the first signs of addiction, contact support to delete your account. Briefly describe the reasons for this decision, and the support service will notify you within a certain time that your account was deleted.
Is it safe to upload personal photos to the Sol Casino website?
The website uses the highest security systems to protect gamblers’ data. Everything you send to Sol Casino, including personal photos for verification, is encrypted and is not transferred to third parties.